Steps

Presentation Skills

Rather than impose a set of skills, our style is to build confidence based on a greater knowledge of oneself. The programmes are designed to be practical, experiential and energising, examining all the elements that constitute the basis of strong and effective presentations. Depending upon the needs of the group, team or individual, the programmes will examine first impressions, physical and vocal technique, status, how to design and prepare, as well as the essential skills that are the key to successful delivery.

Groups: This involves a workshop format for a group of individuals within the same organisation to a maximum of ten people.

Individuals: One to one coaching for people who are looking to increase their development opportunities.

Voice and Communication Skills Training

‘In an increasingly competitive business environment, business needs voice coaches’
David Dunckley, Senior Manager, Grant Thornton.

 

There is growing demand for voice training in all sectors and at all levels; from the boardroom to the call centre – from healthcare to manufacturing. Steps work in partnership with Bliss and Associates Voice Training to deliver a collaborative, specialist approach to voice and communication training.  Together, we have developed programmes with Grant Thornton, British Petroleum, Airbus, Kleinwort Benson, and the Historic Royal Palaces.  Specialist areas include:

Communication Skills Training
Giving delegates an overview of how the voice works, and how the whole body is used to communicate. Exploring vocal delivey, pitch & tone and clarity.

Clear Spoken English
Encouraging clarity of English for non-native speakers. It can also be useful to native speakers who want to improve their clarity.  With cross-cultural team working a regular feature of today's business environment, achieving clarity is of paramount importance.

'Learning how to use the voice to enhance the effectiveness of your presentation is of primary importance'  Christina Viol. Communications Comptetence Manager, Airbus.

 

Professional text delivery
The training is designed for those who have to read prepared speeches, or deliver large amounts of text, to an audience. 

Media Training
For those that have to speak live to the media, this training is designed with the performance element of media training in mind.

Vocal Skills in Presentation
Harness the full power of your vocal potential.

Assertiveness, Influencing and Communication Styles

The ability to communicate and influence is seen as one of the key contributors to individual and organisational success.  The challenge lies in knowing the most effective approach to adopt in a given situation and then applying the relevant skills.

Steps’ drama-based approach highlights key communication and influencing styles, examining their effectiveness and limitations. Our interactive workshops allow delegates to examine their own preferred styles and practise adapting their style to achieve greater impact.